Intercom, now called Fin, launches an AI agent whose only job is managing another AI agent

Intercom, now called Fin, launches an AI agent whose only job is managing another AI agent
Published in : 15 May 2026

Intercom, now called Fin, launches an AI agent whose only job is managing another AI agent

The company formerly known as Intercom just did something that no major customer service platform has attempted at scale: it built an AI agent whose sole job is to manage another AI agent.Fin Operator, announced Thursday...

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